Frequently asked questions

Kratom (Mitragyna speciosa) is a tropical evergreen tree in the coffee family, native to Southeast Asia, where its leaves have been used traditionally for centuries. Products made from kratom leaf contain naturally occurring alkaloids, the most abundant of which is mitragynine. Dandy products are made from kratom leaf in three formats: gummies made with leaf extract, standardized extract capsules, and raw leaf powder. We label the mitragynine content of every product and we don't make any claims about effects or benefits.

Yes — every batch, by an independent third-party laboratory. Each batch is tested for alkaloid content (mitragynine and 7-hydroxymitragynine), heavy metals, microbials, and pesticides before it's released for sale. Every package carries a batch number, and a Certificate of Analysis for any batch is available on request. See our Lab Results page for details.

You must be 21 or older to purchase from Dandy — no exceptions. Our site asks you to confirm your age on entry, our checkout requires you to affirm you are 21+, and our products are labeled accordingly. Keep all kratom products out of reach of children.

We ship to every U.S. state where kratom is legal. We do not ship to Alabama, Arkansas, California, Connecticut, Indiana, Kansas, Louisiana, Tennessee, Vermont, Wisconsin, or Washington, D.C. (current as of July 2026). Some cities and counties within otherwise-legal states also restrict kratom; it's your responsibility to know the rules where you live. Checkout will automatically block orders shipping to restricted states. See our Shipping Policy for the full list.

Unopened products in their original packaging can be returned within 30 days of delivery for a full refund of the product price. For safety reasons we can't accept opened products, but if anything arrives damaged or incorrect, contact us and we'll replace it or refund you — no return required. Full details are in our Refund & Return Policy.

Orders placed before 2pm CT on a business day ship the same day; otherwise they ship the next business day. Standard shipping typically arrives in 3–5 business days, and expedited options are available at checkout. Standard shipping is free on orders of $50 or more. See our Shipping Policy for carriers and details.